Posted by ike moya on Sat, May 15, 2010 @ 02:02 PM
Many times your auto repair concerns are greater than the actual problem! We had the opportunity to help someone this week with just that dilemma! A customer called who was going out of town and began smelling gas while driving. Fortunately, she thought to call us and we were happy to diagnose and resolve the issue quickly. It turned out to be a gas inlet baffle that was out of place. We did not charge her -- a courtesy repair. An incorrect diagnosis would have been costly! It is our number one goal to do honest, dependable repairs and keep Austin talking positive about us!
Another female customer who is new to Austin is here doing the U.S. Census and could not be happier with the service she received! Someone on her team referred her to us and were able to do turn what seemed to be a major repair into the replacement of a sensor for the transmission. This particular repair with the wrong analysis could have cost her hundreds...her bill was $85.00. It is such a great part of our business to welcome people to Austin with a positive experience! Making a difference in your auto repair experiences is what we are all about!
WE WANT TO KEEP AUSTIN MOVING!!! THANK YOU FOR TRUSTING US AUSTIN!!!